Enjoy peace of mind with Protect
60 day money back guarantee
Robot & Battery Replacement
Free shipping & returns on all robots
Dependable clean with coverage to match¹
✓ Standard Coverage: after the manufacturer’s warranty, it covers mechanical & electrical failures due to defects in materials or workmanship, or power surge.
✓ Battery Coverage: it covers battery replacement if the battery fails to hold a charge per the manufacturer’s guidelines.
✓ Free shipping from and to your home: for repairs and/or replacements.
✓ No deductible or fees
File claims, hassle-free.
Simply call us at 877-855-8593 to file a claim. We’ll send you postage, so you can send your robot to us hassle-free. You will receive a link to track your robot’s progress. Shipping cost is on us.
How to buy the iRobot Protect Plan
We also will send purchase offers via the iRobot Home app’s message center to eligible owners.
Stay tuned for more ways to purchase a plan. We’re always working to improve and build the service.
What is a Protect plan?
Protect keeps your robot protected after your manufacturer’s warranty expires. Protect plans can be purchased for an eligible product that is still covered under its included manufacturer’s warranty. Protect coverage begins after the one-year limited warranty, and covers until the end of the Protect plan term length selected. See Terms and Conditions for additional details.
What are the terms of the Protect plan?
Each eligible product sold at iRobot comes with a limited one-year warranty. Once the manufacturer's warranty expires, the coverage from Protect begins.Plan duration varies based on the term length selected. For additional information, please visit the Terms and Conditions.
Which robots are considered applicable for a Protect plan?
Protect plans are available for select robot models and standalone Clean Base® Automatic Dirt Disposal units, still covered under their manufacturer's warranty. Please contact Customer Care at 877-855-8593 for additional information.
1 Coverage exclusions apply. See terms and conditions for details.
iRobot Protect and Protect+ Plans are iRobot services, obligated by Extend, Inc.